🔄 Return & Cancellation Policy – LAMORC DIGITAL
Last Updated: 05/12/2025
🧾 1. Introduction
Thank you for choosing LAMORC DIGITAL for your digital and consultancy services.
This Return & Cancellation Policy explains how cancellations and refunds are handled for:
Government filing services
Digital consultancy services
Digital products (Tokens, e-Books, Courses, Downloads)
By using our services, you agree to the terms below.
❌ 2. No Refund After Service Initiation
Once we start working on your request, including:
Document verification
Application preparation
Portal filing
Token/ID generation
Any backend processing
👉 Refund is NOT possible under any circumstances.
Because government filing & consultancy work involves irreversible manual effort.
⏳ 3. Cancellation Before Service Starts
If you request cancellation before we begin document verification or processing:
✔ A partial refund may be provided
✔ Payment gateway charges & admin charges will be deducted
✔ Remaining balance will be refunded within 5–7 business days
Note: Approval will depend on whether the work has started or not.
📚 4. Digital Products – No Return / No Refund
For digital items, refunds are not available:
e-Pass Token
ProxKey / mToken
Software-based Tokens
e-Books / PDF Books
Online Courses
Downloadable content
Once delivered or downloaded, digital products cannot be cancelled, returned, or refunded, as they are permanently accessible items.
🏛️ 5. Government Application Fees
Government department fees (GST, MCA, FSSAI, EPFO, ESIC, UDYAM, DGFT, Income Tax etc.) are non-refundable at all times — even if the application is rejected.
LAMORC DIGITAL is not responsible for:
Government portal delays
Application rejection due to wrong documents
Mismatch in details provided by the client
Technical errors on government portals
🗂️ 6. Wrong or Incomplete Information
If a user provides:
Incorrect documents
Fake details
Incomplete information
Wrong data
👉 The service will be rejected without refund.
User is fully responsible for the accuracy of the information submitted.
🕒 7. Processing Time is Not Guaranteed
Government portal delays can cause longer processing times.
This is not a valid reason for cancellation or refund.
🔁 8. Service Revisions / Corrections
If minor corrections are required due to our mistake:
✔ We do them free of cost.
If corrections are required because of wrong client data:
✔ Additional charges may apply.
📦 9. Refund Processing Timeline
If a refund is approved (only in special cases):
Refund will be issued within 5–7 business days
Mode of refund will be the same as the original payment
Payment gateway fees are non-refundable
🌍 10. Third-Party Charges
Any third-party charges such as:
Payment gateway fees
Government charges
Portal convenience charges
Late fees/penalties
👉 These are non-refundable.
📩 11. How to Request Cancellation
For cancellation (only before processing), email us at:
📩 support@lamorcdigital.in
📞 +91 9205222350
Please mention:
Full Name
Registered Mobile Number
Order/Service ID
Reason for cancellation
⚖️ 12. Policy Updates
LAMORC DIGITAL may update this policy at any time.
Changes will be posted on this page with an updated date.
⭐ LAMORC DIGITAL – Your Trusted Compliance Partner
“Fast. Transparent. Professional Digital Services.” 🚀